Shipping policy


  1. Shipping areas
We currently ship to the following countries:
  • Germany ( DE )
  • European Union (EU) – upon request or availability
For deliveries to non-EU countries, please contact us in advance at info@apollosolarenergy.de .
  1. Shipping costs
  • Germany:
    • Storage systems (batteries): €18.00
    • Inverter: €8.00
    • Photovoltaic modules: €35.00
  • Free pickup: If you would like to pick up your order directly, you are welcome to do so at our warehouse in Bochum, Germany – there are no shipping costs.
Pick-up address: Bochumer Str. 119, 44866 Bochum Phone: +49 0173 9939386 Email: daren.liu@link-ease.de
  • Other EU countries: Shipping rates vary depending on the destination and weight class. The final shipping costs will be displayed during checkout. Additional customs fees or import taxes may apply depending on the destination.
  1. Delivery times
  • Products in stock are usually shipped within 1-2 business days .
  • Delivery time in Germany: 2-5 working days
  • Within the EU: 3-7 working days , depending on the country
For palletized goods (e.g. batteries or large kits), delivery can take up to 7-10 working days via freight forwarder.
  1. Shipping service provider
Depending on the product type and delivery address, we use the following logistics partners:
  • DHL – Standard packages
  • DPD/GLS – EU deliveries
  • Freight forwarder/carrier – large items (e.g. S2400 storage systems, glass-light panel kits)
You will receive a shipping confirmation with tracking information once your order has been shipped.
  1. Partial deliveries
To ensure faster delivery, we may ship items separately if part of your order is already in stock. There will be no additional shipping charge.
  1. Delivery conditions
  • Delivery will be made to the delivery address you provided during checkout.
  • Please ensure that the delivery (especially for large items) can be accepted. For pallet deliveries, someone should be on site to receive the goods.
  • If delivery attempts fail due to the recipient's absence, reshipping charges may apply.
  1. Damaged shipments
If your delivery shows visible transport damage, please report this immediately to the delivery person and document the damage.
  • Take photos of the outer packaging and the damaged products.
  • Contact our support team within 48 hours : info@apollosolarenergy.de
  1. Local pickup (optional)
By prior arrangement, you can pick up your order from our warehouse in Bochum, Germany . Shipping costs are waived. Please contact us before placing your order if you would like to use this service.
  1. Questions or special shipping requests?
For expedited deliveries, shipping outside the EU or B2B pallet deliveries, please contact our logistics team directly: